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1. How has Rec & Park been impacted by COVID 19 Coronavirus?

Effective March 31, 2020, Pleasant Hill Recreation & Park District (Rec & Park) offices, buildings and nonessential services are closed until further notice. Some facilities will open in a limited capacity starting in June 2020 for PHRec CARES, our child-care based summer programs for preschool, youth & teens. For updates, please check back to our website or follow us on Facebook, Instagram or Twitter @pleasanthillrec

Customer service teams will be monitoring phone and email inquiries remotely. See contact information below. We appreciate your patience during this time.

District Administrative Office Contact Information:
Phone: (925) 925-682-0896
Email: cservice@pleasanthillrec.com

2. What Rec & Park "essential" services will remain operational?

The following "essential" services will remain operational: 

• Basic park, building and pool maintenance
• Park trash collection
• Board Meetings via conference call until further notice. View Board meeting agenda for more information. 
• Payroll and warrants
• Senior CC Cafe meals (limited)
• PHRec CARES summer childcare-based programs (June 2020)

3. What facilities, buildings and offices are closed?

The following buildings, facilities, and offices are closed to the public until further notice:

Pleasant Hill Community Center*, 320 Civic Drive, Pleasant Hill

Pleasant Hill Senior Center, 233 Gregory Lane

Pleasant Hill Teen Center*, 147 Gregory Lane  

Pleasant Hill District Administrative Office, 147 Gregory Lane

Pleasant Hill Aquatic Park, 147 Gregory Lane

Pleasant Hill Winslow Center, 2590 Pleasant Hill Rd.

Rodgers Ranch Heritage Center, 315 Cortsen Rd

KIDSTOP* at Gregory Gardens Elementary, 1 Corritone Ct,

Most park restrooms

[* Open for PHRec CARES childcare programs in June 2020 only]

4. What Rec & Park classes/programs have been suspended?

The following programs, classes and activities will not be held until further notice. If a program or class cannot be rescheduled, a member of our staff will contact your directly and provide a refund where applicable. 

• Bumblebees Tot Drop
• Priority Preschool Classes
• Preschool Enrichment Classes
• Preschool & Youth Sports Classes
• KIDSTOP After School Program
• Youth Homeschool classes
• Youth Sports Leagues
• Youth & Teen Enrichment Classes
• Youth & Teen Spring Break Camps (April 6-10)
• Teen Center After School Program
• Adult Enrichment Classes
• Adult Fitness & Dance Classes
• Adult Sports Leagues
• Senior Enrichment Classes
• Senior Club Activities
• Senior Trips
• Senior Services
• Senior Center Computer Lab
• Senior Center Library
• Swim Lessons
• Lifeguard Training Classes
• Aquatic Fitness Classes
• Lap Swim
• Dolfins/Mini Dolfins Swim Team

5. What summer camp programs will be available?

Our summer camp program status is rapidly changing!
Currently, all summer camp and aquatic camp sessions that start in June 2020 have been canceled.
Camps and programs that begin in July, however, are still pending and may be modified, re-imagined, virtual or canceled based on Contra Costa County public health orders.

To check the status of a summer camp (as of June 1, 2020), click here. 

NEW! PHRec CARES Summer Programs
In early June, we are introducing "PHRec Cares", child-care based summer programs for preschool, youth, and teens. PHRec Cares is the only in-person youth programming for the month of June. As public health orders are modified in the coming weeks/month, we will be expanding our summer programming in July. Click here to view more details about  our new PHRec CARES Programs

For all participants who have pre-registered for June camp sessions, our customer service staff will be reaching out to you directly by email to provide you with alternative program options or refund information if we are unable to offer a camp. We appreciate your patience as we have limited staff members working remotely. You may also contact our customer service team at cservice@pleasanthillrec.com.

While our summer programs might not be what we had planned earlier in the year, we’ve made some creative new plans to make Pleasant Hill Rec & Park Summer 2020 the best it can possibly be! Our goal is to provide a variety of activities to keep summer program participants engaged while still following current Contra Costa County public health orders to maintain a safe environment for both our participants and our staff.

Keep In Touch! We will be providing more summer program updates through our social media channels (Facebook, Instagram & Twitter @pleasanthillrec and here on our website.

6. Will I get a refund for classes/programs that cannot be rescheduled for make-up?

Yes. All participants enrolled in a cancelled class/program will automatically be refunded the full fee back to your account for future use. You also have the option to request that the refund go directly back to the credit card on file upon request. Please email Susie Kubota here. 

7. What Rec & Park events canceled?

Due to Contra Costa Health Services restrictions in place, the following Rec & Park Events have been unfortunately impacted (sniff sniff):

Canceled EVENTS:

Senior Friday Chef Luncheons (until further notice)
Senior Bingo (until further notice)
Senior Tea Dances (until further notice)
Care Management Series (until further notice)
"Egg-citing" Egg Hunt (4/11)
Underwater Egg Hunt (4/11)
Easter Pancake Breakfast & Spring Boutique (4/11)
Laugh, Love & Learn and Resource Faire (5/1)
Family Camp Out (6/20-6/21)
Cornhole Tournament (6/27)
4th of July in Pleasant Hill Park (activities) (7/4)
Blues & Brews Festival (7/17-7/18)  - Watch for an alternative event coming soon!
Literary Women (Reschedule to 9/5 but later canceled)

If you registered for any of the canceled events, your registration fees will automatically be refunded in full and you will be notified by staff members. Need assistance? Email us here.
Follow us on Facebook, Instagram or Twitter @pleasanthillrec for new event updates!

8. Are you accepting rental reservations?

Currently, we are accepting rental applications and will be allowing events in accordance with the guidelines and parameters under the Contra Costa Health Department (CCHS) public health orders. For more information on the latest CCHS updates, visit https://www.coronavirus.cchealth.org/health-services-updates. If an event is booked and not able to move forward due to COVID-19 restrictions, we will refund any monies paid. 

For assistance, please email our Rental Coordinator, Kristen McNulty here. 

9. What happens if I have an event scheduled at one of your venues and I have to cancel due to COVID-19?

At this time, we are allowing any event to cancel or change their date without penalty.
For assistance, please contact our Facility Rental Coordinator, Kristen McNulty here

10. Are parks and open space areas open?

Yes, parks and open spaces are open (with restrictions) according to the latest Contra Costa Health Services (CCHS) orders. 

PARK & OPEN SPACE UPDATES (as of 6/5/20):

GREEN LIGHT:

• "Social Bubbles"* of up to 12 people now allowed to gather in parks and outdoor spaces 
• Picnic areas and BBQ areas may be used only by households or living units. No large groups. Each member of a household or living unit must maintain at least six feet of separation from all members of other households or living units in the same picnic or BBQ area. For clarity, members of the same household or living unit do not need to be six feet apart from each other.
• Picnic tables and BBQ grills may be used only by one household or living units at a time.
• Sports fields, in-fields and dugouts now open to "Social Bubbles" 
• Paso Nogal Dog Park now open (Click here for hours & dog park restrictions)

YELLOW LIGHT:

• Pleasant Hill Aquatic Park re-open status is pending. As of June 5, 2020, Contra Costa County has allowed pools to open with very tight restrictions and capacity limitations. Our Aquatics staff is in the process of evaluating to what extent we can open under these new guidelines. Our Aquatics Manager is also working closely with colleagues in Contra Costa County and across the State to develop protocols to meet all the County’s health and safety requirements and standards. This includes EMS-approved protocols to ensure the safety of our lifeguarding staff in the event of an in-water rescue or other emergency care. The safety of our participants and our staff is a top priority. We appreciate your patience and are super excited to be able to offer aquatic opportunities soon! Check for future pool updates, click here 

RED LIGHT:

• Play structures still closed (Please do not allow your children to slip under CAUTION tape)
• No adult fitness classes, adult group training sessions or adult sports play allowed in park
• Bocce courts remain closed
• Most park bathrooms remain closed
• Drinking fountains remain shut off

REMINDERS:

• Dogs must be on a leash at all times in parks and on open space trails
  If you see an uncooperative dog or dog owner, please report incidents to CC County Animal Service at (925) 608-8400
• Persons in "Social Bubbles" who are over 12 years of age are strongly encouraged to maintain six-foot social distancing from each other and wear face coverings.

What is a Social Bubble?
According to CCHS, a "Social Bubble" means a stable group of 12 individuals that forms either a Household Support Unit, a Childcare Unit, or a Children’s Extracurricular Activity Unit, for the purpose of engaging in activities allowed under the June 5, 2020 Order.

Enforcement: 
Please be kind to our park staff who are out reminding park visitors about COVID-19 safety practices and park rules per the mandated public health orders. They care about you.

If residents do not comply with the above-mentioned restrictions, parks will be closed for public access and if appropriate, the Pleasant Hill Police Department will be contacted to enforce violations of the CCHS order. Failure to comply with the requirements is a misdemeanor punishable by fine, imprisonment, or both. Violation of the Order constitutes a public nuisance and a violation of the County Ordinance Code.

To report dog-related incidents, contact Contra Costa Animal Services at (925) 608-8400

Protection:
Contra Costa Health Services now recommends wearing a face covering when going outside. For more detail information on how to protect yourself and others, visit https://www.coronavirus.cchealth.org/prevention

11. Is the Pleasant Hill Aquatic Park (pool) open?

Pleasant Hill Aquatic Park re-open status is pending further evaluation of new Contra Costa Health Services (CCHS) orders. 

As of June 5, 2020, Contra Costa County has allowed pools to open with very tight restrictions and capacity limitations. Our Aquatics staff is in the process of evaluating to what extent we can open under these new guidelines. Our Aquatics Manager is working closely with colleagues in Contra Costa County and across the State to develop protocols to meet all the County’s health and safety requirements and standards. This includes EMS-approved protocols to ensure the safety of our lifeguarding staff in the event of an in-water rescue or other emergency care. The safety of our participants and our staff is a top priority. 

We appreciate your patience and are super excited to be able to offer aquatic opportunities soon!
Check for future pool status, swim lessons and aquatic program updates, click here

12. Are seniors still able to get meals from CC Cafe?

Yes. The Senior CC Cafe program at the Pleasant Hill Senior Center will continue to provide meals "to go" for adults over 60 years old on a limited basis until further notice. The dining room at the Pleasant Hill Senior Center will be closed. 

To-Go meals packs (7 frozen meals + milk, bread and fruit) are available for pick up at the Senior Center from 12:00-12:30 pm. There is a $3 per meal suggested donation. Meals are handed out on Wednesdays (new day) between 11:00-11:30 am (NEW TIME).  Reservations need to be placed by Tuesday at noon. For people picking up meals, please allow a 6 foot distance between you and next person at all times. 

Reservations can be made three different ways:

1. Calling (925) 771-7641 and leave a message with your name
2. Emailing ceternal@pleasanthillrec.com
3. Online at https://docs.google.com/forms/d/1P_fepqIDO8gxQSpLhcAIZykdXVfLoos3wBH3Fzfx-gw

13. Where can I get information about available Senior Programs and Services during shelter-in-place?

Please visit our COVID-19 Senior Resource Center. Click here

14. If I have a questions, how do I contact Rec & Park?

To help protect Rec & Park staff members, staffing will be restricted to employees who support only essential service functions. Customer service teams will be monitoring phone and email inquiries remotely. See contact information below. We appreciate your patience during this time. 

District Administrative Office Contact Information:
Phone: (925) 925-682-0896
Email: cservice@pleasanthillrec.com

Urgent inquiries may be sent to our General Manager, Michelle Lacy at mlacy@pleasanthillrec.com. For more information and updates  follow Rec & Park District on Facebook, Instagram or Twitter @pleasanthillrec.

15. We're bored! What suggestions do you have?

For indoor activities, visit our new Stay In & PLAY Virtual Rec Center for some boredom-busting activities for the whole family. Click here.

For outdoor activities, get out and play in our parks & open spaces!