Aquatics Program Update 11/16/18

The PH Education Center pool remains closed and we do not have a time-frame for re-opening.

We have decided to re-open the Dive Pool at PH Aquatic Park for programs starting Monday, November 26.  All programs will meet at PH Aquatic Park.  Programs will resume on November 26 as long as there are significant improvements in the air quality.  Please be sure to check your email for a status update, which will be sent on Sunday, November 25.  We will be providing a credit to monthly pass holders due to the program cancellations over the past two weeks.

Due to the change in location, there are a few modifications to the program schedule.  Please see below for the modified schedule:

Lap swim will NOT be available 8:30-9:30 am while programs are meeting at PH Aquatic Park.

We will provide an update regarding the re-opening of the PH Education Center Pool when we have more information.

We are aware that some students are not receiving emails sent from our registration system.  We understand the lack of communication is frustrating and are working to identify and resolve the issue.  To ensure messages from our registration system go to your in-box, please add noreply@rec1mail.com to your safe/allowed list.  If you are aware of anyone not receiving emails, please have them contact me at kriley@pleasanthillrec.com or (925) 682-0896 so we can work with them to troubleshoot the issue.

In addition to emailing students from our registration system, we are now using the Alert Center on our website to communicate pool closure information.  We encourage all pool users to sign up for the “Pool Closures” alert.  You can select to receive email and/or text alerts from the Alert Center.  We will continue to send notifications through our registration system, but the Alert Center is an additional way for us to communicate with pool users.

To sign up for the Alert Center:

• Go to https://pleasanthillrec.com/list.aspx
• Enter your email address and click “sign in”.
• The page will re-fresh and you can scroll down the page, clicking on the icons you would like to subscribe to.  The first set of alerts on the page are the Alert Center, and you can select email and/or text alerts (see below for text instructions) for all of the options on the page.
• You have to confirm your email address before you will receive any notifications.  Please add listserv@civicplus.com to your safe list so that notifications are not blocked by your spam filter.

For Text Alerts (message/data rates apply):

• After you enter your email address and click “sign-in”, check the box next to “I would like to be able to receive text messages on my mobile phone”.
• Enter your phone number in the box and click “Save”.
• After selecting the alerts you would like to receive via text message, you will receive a text message with a confirmation code.  Follow the instructions to confirm your phone number and SMS subscription.
• After you send the confirmation code, you will receive a confirmation text with the lists you have subscribed to.

Thank you for your cooperation and understanding.  Please contact the District Office at (925) 682-0896 if you have any questions.