Frequently Asked Questions
How many pools do you have?
The District has two facilities where it operates programs.
The Pleasant Hill Education Center Pool is a 10-lane, 25 yard pool on the campus of the Pleasant Hill Middle School, 1 Santa Barbara Road. It is open year round and the home of the Pleasant Hill Dolfins and our lap swim programs.
Pleasant Hill Aquatic Park is our facility in Pleasant Hill Park, 147 Gregory Lane. It has two pools and a Sprayground. The Dive Pool is 6 lanes, 25 yards, with 2 diving boards in the deep end. The Training Pool is 20 yards, 4 lanes wide, 3 ½ -4 feet deep. This facility is open seasonally, April-October, with public swim offered Memorial Day through Labor Day.
Are your pools indoors?
Our pools are all outdoor, heated pools. The Sprayground water is not heated.
What’s the pool temperature?
The temperature varies and might feel warmer or colder based on a number of factors. We try to keep the Ed Center pool at 80 degrees and PH Aquatic Park at 82 degrees.
Are your pools ADA accessible?
Yes, our pools and facilities are ADA accessible. The Ed Center pool has a chair lift as well as accessible stairs. At PH Aquatic Park, we have a chair lift for both the Dive Pool and Training Pool. Our staff are more than happy to show you how to use the chair lifts if you need assistance. In addition, the showers and bathrooms at both facilities have ADA accessible stalls.
Are there showers?
Yes, we have showers at both facilities. At the Ed Center the showers are on deck. At PH Aquatic Park, the showers are in the changing rooms.
Are there changing rooms?
At PH Aquatic Park, we have changing rooms with showers and restrooms. At the Ed Center Pool, there are bathrooms adjacent to the pool and an adult changing room in a separate area.
Are pets allowed at the pool?
Due to health department regulations, pets and other animals are not allowed in Aquatics Facilities. We welcome ADA-qualified service animals that are specifically trained to work or perform a task for people with disabilities. Emotional support animals do not qualify under ADA and are not allowed in the facility.
Are classes cancelled when it’s raining?
Generally, classes will be held during inclement weather. However, the pool will be closed and classes cancelled if there is thunder or lightning.
I’ve missed a swim lesson. Can I schedule a make up?
Sorry, we are not able to accommodate class make-ups.
Can I request a specific instructor for my swim lesson?
If you have a specific request, please arrive early to the first lesson and speak with the lesson manager. Our swim instructors rotate among different class levels and times. Due to the large number of classes we offer, there isn’t a guarantee that we can meet your request, but we will try our best.
At what age should I sign my child up for swim lessons?
We encourage you to get your child in the water as soon as possible. We offer Parent/Tot classes for children 6 months-4 years. These classes teach water adjustment skills with a parent in the water, so your child is comfortable in the water and ready to learn on their own starting at 3 years old.
Everyone learns at their own pace and we have found that 3-4 years is the best age for learning to swim. Check out our Tiny Tot and Pre-school lessons for a great introduction to beginning swimming independently.
Please remember that swimming is a complex skill that takes time to develop. Some children will learn quickly, while others may be reluctant to even get in the water. We want your child to love the water and develop swimming into a lifelong habit. Our instructors work to challenge each student to learn at their own pace. If you have any questions, please feel free to speak with a lesson manager on the pool deck or give us a call at (925) 682-0896.
Do you have a swim team?
Yes, we have two swim teams.
The Pleasant Hill Dolfins (PHD) is our summer recreational team. Visit the team’s website at www.pleasanthilldolfins.com for more information.
We also offer a fall swim team, Mt. Diablo Dolphins (MDD). MDD is a registered USA Swim Club. More information on MDD can be found on the Swim Team page of this website.
What are the requirements to be on swim team?
Swimmers must be able to swim 25 yards freestyle with their face in the water.
If I am not swimming, do I need to pay to come in?
Yes, all persons entering the facility must pay admission. There is no way to prevent people from entering the pool once they go into the locker rooms. All patrons entering the pool area receive the benefits of the facility whether or not they actually enter the pool. In amusement parks not everyone entering the park uses the rides, but they must all pay an admission fee.
How many lifeguards are there?
The number of lifeguards on duty will vary based on the attendance, weather, and other factors. All of our lifeguards hold Lifeguarding/First Aid/CPR/AED certifications issued by the American Red Cross.
Can I use a floaty?
Water wings or other ‘floaties’ are not allowed in the facility. We do allow U.S. Coast Guard Approved lifejackets, with arms-reach adult supervision. If you don’t have a lifejacket, we have free loaners available.
Do I need to have my baby wear a swim diaper?
Anyone who is incontinent, regardless of age, must wear a swim diaper. Disposable swim diapers for children are available for purchase at the pool.
Can I buy goggles or anything else at the pool?
We have goggles and disposable swim diapers for sale at the pool.
Do I have to go in the water with my child?
Children 8 & under must have an adult in the water with them, within arms-reach, at all times. Children 12 & under must have an adult in the facility with them. Please remember that water safety and drowning prevention is a TEAM effort and not just the responsibility of the lifeguards.
When can I go swimming?
PH Aquatic Park is open Memorial Day to Labor Day for public swimming. When school is still in session, the pool is open weekends and Holidays, 1:00-5:00pm. During the summer the schedule is:
Check the public swim schedule on our website to confirm the dates.
What is the cost to swim? Do I have to be a member?
There are no membership fees. We have a few options for admission, including Daily Admission, 15-Visit Swim Passes and Family Swim Passes. Please check out the Public Swim page on our website to confirm current fees.
All persons entering the pool must pay admission. Children 8 years and under must be accompanied in the water by an adult (18 years and older). Children 12 years and under must be accompanied in the facility by an adult.
Can I buy a swim pass for the pool?
Yes, we have two types of swim passes.
15-Visit Punch Cards offer a discount on the daily admission.
Family Swim Pass offers pass holders unlimited use during public swimming hours.
Passes can be purchased online, at the District Office or at the pool during public swimming hours.
Each person must have their own pass. Passes cannot be shared and are non-transferable.
Can I bring water toys?
Small toys such as dive rings may be brought in during public swim. Large toys, noodles, snorkel masks, fins or inflatables are not allowed during public swim.
Can I swim laps during public swim?
Lap lanes are not available during public swim. If you are looking to swim for exercise, please see our Lap Swim Program.
Do you have lifejackets available for use? Can I bring my own lifejacket?
US Coast Guard Approved Lifejackets are allowed during recreation swim, with arms reach adult supervision. You may bring your own lifejacket, or borrow one from us.
Can I use water wings?
Water wings are not allowed in the facility. Water wings are inflatable toys and they give a false sense of security to parents and young children. If your child has not yet mastered swimming and needs assistance in the water, we have a couple of alternatives to water wings:
- Invest in a Coast Guard Approved Flotation device. Check the label inside the lifejacket to verify that it is Coast Guard Approved. If you don’t have your own lifejacket, we have loaners available.
- Enroll in our swimming lessons, in order to improve your child’s swimming skills
Yes, we allow food and coolers to be brought into the facility. Please don’t bring any glass containers or alcohol. All bags and coolers are subject to search for prohibited items.
Is there a Snack Shack at the pool?
There is a snack shack at PH Aquatic Park, run by the Teen Center. The snack shack is open in the summer (when school is out of session), Monday-Friday, 12:30-5:00pm.